Q: What type of courses do you provide?

A: We provide self-learning SAP courses with pre-recorded video lessons, practice exercises, and step-by-step explanations based on real-time business scenarios.

Q: Are these courses live or recorded?

A: All our courses are self-paced recorded sessions, so you can learn anytime, anywhere, at your own convenience.

Q: What if I face any error or issue during practice? Who will resolve this?
A: Don’t worry 👍 If you face any error or difficulty while practicing, you can use our technical support service. Our faculty, Mr. Kumar, will personally guide you step by step and help you resolve the issue so your learning continues smoothly without any interruptions.

Q: How long can I get technical support?
A: We provide flexible technical support options. You can choose from 3 months, 6 months, or 1 year of support, depending on the package you purchase. Each package already includes the support period, so you can select the one that best fits your learning needs and budget.

Q: If I enroll in a self-learning course without the technical support option and later face issues, can I still get some help?
A: Since the technical support option was not included in your package, we won’t be able to provide assistance for practice-related issues. If you feel you may need guidance in the future, we recommend choosing a package with technical support at the time of enrollment.

Q: I enrolled in a self-learning course without technical support, but now I realize I need assistance. How can I get technical support?
A: No worries 👍 You can upgrade to our technical support service anytime, even after your enrollment. The charges are ₹5,000 per quarter (3 months). You can make the payment separately through PayPal, Google Pay, PhonePe, Paytm, or Bank Transfer. Once the payment is confirmed, our faculty support will be activated for you. To proceed, simply reach out to us using the contact details provided on our website.

Q: When does my technical support period start?
A: Your technical support period starts from the date of purchase:

• If you purchase the course with technical support included, your support starts from the course purchase date.
• If you purchase technical support separately after enrollment, your support starts from the date you buy the support service.

For example: If you purchase a 3-month technical support plan on 1st January, it will remain valid until 31st March and will expire automatically after that.

Q: Do you provide certificates after course completion?

A: Yes, after successfully completing the course, you will be able to download your Course Completion Certificate.

Q: Can I access the courses on mobile devices?

A: Yes, our courses are accessible on laptops, tablets, and mobile phones with an internet connection.

Q: What is your refund policy?

A: Since these are digital self-learning courses with instant access, we have a strict No Refund Policy. Once a course is purchased, it cannot be cancelled, transferred, or refunded.

Q: Can I share my login credentials with others?

A: No 🚫, each purchase is for individual use only. Sharing accounts is strictly prohibited and may lead to access being revoked.

Q: Do I need prior SAP knowledge to join?
A: No, you don’t need any prior knowledge of SAP. Our courses are designed in a very simple and structured way so that even beginners or freshers with no SAP background can learn SAP smoothly and without any difficulties.

Q: How can I pay for the courses?

A: You can make payments securely through credit/debit cards, UPI, net banking, or PayPal (depending on availability in your country).